American Express - Personal Card Import Issues
Identified - American Express has changed the format of the account names that are coming through their connection. We are investigating solutions to smooth out the transition to avoid disruption.
Aug 27, 07:03 UTC
Investigating - The American Express - Personal connection is experiencing sporadic connectivity issues. We have reached out to Amex to investigate the root cause.
Jul 10, 04:39 UTC

About This Site

Welcome to Expensify's status page, where you'll find information on the status of our systems, as well as historical data on system performance, in real time. If there are any interruptions in service, an update will be posted here.

Uptime over the past 90 days. View historical uptime.
Expensify Website And Mobile App ? Operational
90 days ago
99.96 % uptime
Today
SmartScan ? Operational
90 days ago
100.0 % uptime
Today
Report PDFs ? Operational
90 days ago
100.0 % uptime
Today
Integration APIs ? Operational
90 days ago
100.0 % uptime
Today
Outgoing emails ? Operational
community.expensify.com ? Operational
Support Message Deliverability ? Operational
90 days ago
100.0 % uptime
Today
Card Import and Feeds Degraded Performance
90 days ago
99.95 % uptime
Today
Other Banks ? Operational
90 days ago
99.97 % uptime
Today
Bank of America ? Operational
90 days ago
99.68 % uptime
Today
American Express ? Degraded Performance
90 days ago
99.98 % uptime
Today
Chase ? Operational
90 days ago
99.98 % uptime
Today
Wells Fargo ? Operational
90 days ago
100.0 % uptime
Today
CapitalOne ? Operational
90 days ago
100.0 % uptime
Today
ANZ Australia ? Operational
90 days ago
100.0 % uptime
Today
Citi Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Oct 22, 2019

No incidents reported today.

Oct 21, 2019

No incidents reported.

Oct 20, 2019

No incidents reported.

Oct 19, 2019

No incidents reported.

Oct 18, 2019

No incidents reported.

Oct 17, 2019
Expensify Support - Delayed response 3-7 days
Resolved - We're really sorry to everyone who has had delayed support over the last week - we're catching up now and are responding much quicker to our customers. Thanks for your patience here
Oct 17, 16:08 UTC
Identified - Our apologies! A perfect storm of events has impacted our response times this week. We’re working hard to respond to everyone as soon as possible and we expect to be through the backlog and up to date within a few days.
Oct 9, 23:08 UTC
Oct 16, 2019
Issue logging in with SAML Single-Sign-On on iOS 13 devices
Resolved - A new app update is available with a fix for this issue. Head to the App Store and Update to version 8.4.24.0.
Oct 16, 09:05 UTC
Investigating - We are currently investigating an issue whereby signing in via a SAML provider on iOS 13 devices results in either no callback to Expensify, or eventually returns a "Cancelled SAML sign in" error message.

Users can workaround this by emailing pictures of their receipts on the go to receipts@expensify.com to have them SmartScanned into their account.
Oct 10, 10:17 UTC
Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019
Some users cannot add more than a single character to "Company Information" fields when updating or adding a Business Bank Account.
Resolved - This has been resolved.
Oct 10, 17:19 UTC
Identified - We've identified the reason for the issue and we're writing and deploying the fix now.
Oct 10, 15:57 UTC
Investigating - We're currently investigating this issue but can confirm no ACH Reimbursements will be affected by this bug.
Oct 10, 15:17 UTC
Mobile app crashes when fixing violations on mileage expenses
Resolved - The newest version of the Expensify app is out with a fix! Look for version 8.4.22.0 in the Google Play and iOS App Stores.
Oct 10, 10:13 UTC
Identified - The issue has been identified and the fix written, awaiting an app-update.
Oct 7, 08:20 UTC
Oct 8, 2019

No incidents reported.

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