Monitoring - A fix has been implemented and we are monitoring the results.
Jun 14, 01:51 UTC

Update - We apologize for the continued disruptions in support responsiveness. We are continuing to work on the issue and appreciate your continued patience and understanding.

If you have sent in a query, don't worry if you have not gotten a response in a usual timeframe. We have received your message and will respond as soon as we are able!

Please consult self-service resources such as our help documentation at docs.expensify.com and the Expensify Community at community.expensify.com while you wait. Most questions are already covered in one or both places!
Jun 12, 02:36 UTC

Update - We apologize for the continued disruptions in support responsiveness. We are continuing to work on the issue and appreciate your continued patience and understanding.

If you have sent in a query, don't worry if you have not gotten a response in a usual timeframe. We have received your message and will respond as soon as we are able!

Please consult self-service resources such as our help documentation at docs.expensify.com and the Expensify Community at community.expensify.com while you wait. Most questions are already covered in one or both places!
Jun 10, 06:50 UTC

Update - We are continuing to work on a fix for this issue.
Jun 9, 10:44 UTC

Update - We are continuing to work on a fix for this issue.

If you have sent in a query, don't worry if you have not gotten a response in a usual timeframe. We have received your message and will respond as soon as we are able!

We recommend checking out resources such as our help documentation at docs.expensify.com and the Expensify Community at community.expensify.com while you wait; most questions are already covered in one or both places!

We appreciate your patience and understanding!
Jun 8, 16:34 UTC

Update - We are continuing to work on a fix for this issue.

If you have sent in a query, don't worry if you have not gotten a response in a usual timeframe. We have received your message and will respond as soon as we are able!

We recommend checking out resources such as our help documentation at docs.expensify.com and the Expensify Community at community.expensify.com while you wait; most questions are already covered in one or both places!

We appreciate your patience and understanding!
Jun 7, 18:40 UTC

Identified - We've identified delays in typical support message responsiveness, and are working to resolve them as quickly as we can. If you have sent in a query, don't worry if you have not gotten a response in a usual timeframe. We have received your message and will respond as soon as we are able!

We recommend checking out resources such as our help documentation at docs.expensify.com and the Expensify Community at community.expensify.com while you wait; most questions are already covered in one or both places!

We appreciate your patience and understanding!
Jun 7, 14:07 UTC