Monitoring - We have identified the issue affecting data imports via the Amex Business API, and it appears to have been temporary. Expense import has now been resumed, and transactions from American Express cards should once again be importing as expected.
If you continue to experience any issues, please reach out to Concierge via in-app chat or email us at concierge@expensify.com with specific examples for further investigation.
Jun 20, 2025 - 23:05 UTC
Investigating - Our team is currently investigating an issue with data importing via the Amex Business API. Transaction data import has been paused while we track down the underlying issue. This will not affect card assignments. Note: This does not affect the Amex @Work Commercial feed.
Jun 18, 2025 - 04:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 20, 2025 - 13:49 UTC
Investigating - Currently, customers using Proof Point Hosted Email Security are unable to forward receipts to receipts@expensify.com. This is being caused by an issue on the Proof Point side. If you are an affected customer, please reach out to Proof Point for a resolution.
May 01, 2025 - 22:15 UTC
Welcome to Expensify's status page, where you'll find information on the status of our systems, as well as historical data on system performance, in real time. If there are any interruptions in service, an update will be posted here.
Expensify Website And Mobile App
?
Operational
90 days ago
99.59
% uptime
Today
SmartScan
?
Operational
90 days ago
100.0
% uptime
Today
Report PDFs
?
Operational
90 days ago
100.0
% uptime
Today
Integration APIs
?
Operational
90 days ago
91.31
% uptime
Today
Outgoing emails
?
Operational
community.expensify.com
?
Operational
Support Message Deliverability
?
Operational
90 days ago
100.0
% uptime
Today
Card Import and Feeds
Partial Outage
90 days ago
95.47
% uptime
Today
Other Banks
?
Operational
90 days ago
100.0
% uptime
Today
Bank of America
?
Operational
90 days ago
100.0
% uptime
Today
American Express
Partial Outage
90 days ago
86.39
% uptime
Today
Chase
?
Partial Outage
90 days ago
86.39
% uptime
Today
Wells Fargo
?
Operational
90 days ago
100.0
% uptime
Today
CapitalOne
?
Partial Outage
90 days ago
86.44
% uptime
Today
ANZ Australia
?
Operational
90 days ago
100.0
% uptime
Today
Citi
Operational
90 days ago
100.0
% uptime
Today
Expensify Card
Operational
90 days ago
100.0
% uptime
Today
Expensify Chat and Messaging
?
Operational
90 days ago
100.0
% uptime
Today
SMS Notifications
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Jun 24, 2025
No incidents reported today.
Jun 23, 2025
No incidents reported.
Jun 22, 2025
No incidents reported.
Jun 21, 2025
No incidents reported.
Jun 20, 2025
Unresolved incidents: Amex Business API Data Import Resumed - Monitoring, Customers using Proof Point Hosted Email Security are unable to forward receipts to receipts@expensify.com..
Resolved -
Thanks for your patience! Performance is back to normal.
Jun 18, 23:07 UTC
Identified -
We are currently experiencing a service outage. Our team has identified the root cause and is taking corrective action. We apologize for the inconvenience.
Jun 18, 23:00 UTC
Resolved -
Thanks for your patience! Performance is back to normal.
Jun 18, 01:09 UTC
Investigating -
We are currently experiencing a temporary degradation in our SMS notification service. As a result, some users may not receive expected SMS notifications during this time.
Jun 16, 20:14 UTC
Resolved -
This incident has been resolved.
Jun 10, 15:07 UTC
Investigating -
Some users are reporting an "Oops... an error has occurred" pop-up message when accessing certain pages of an Expensify account. We are working on resolving this pop-up as soon as possible. We apologize for the inconvenience.
Jun 9, 17:40 UTC