Message Deliverability Degredation
Identified - An issue with outgoing support messages has been identified. While incoming messages are unaffected, you may experience increased response times. We will keep this status updated as more information is released, but you can also subscribe to the incident page here: https://status.intercom.com/incidents/ygskdrflww3n
Jun 11, 11:15 UTC

About This Site

Welcome to Expensify's status page, where you'll find information on the status of our systems, as well as historical data on system performance, in real time. If there are any interruptions in service, an update will be posted here.

Uptime over the past 90 days. View historical uptime.
Expensify Website And Mobile App   ? Operational
90 days ago
100.0 % uptime
Today
SmartScan   ? Operational
90 days ago
100.0 % uptime
Today
Card Import and Feeds   ? Operational
90 days ago
94.88 % uptime
Today
Report PDFs   ? Operational
90 days ago
100.0 % uptime
Today
Integration APIs   ? Operational
90 days ago
100.0 % uptime
Today
Outgoing emails   ? Operational
community.expensify.com   ? Operational
Support Message Deliverability   ? Partial Outage
90 days ago
98.08 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Expensify.com uptime
Fetching
Response Time ?
Fetching
Past Incidents
Jun 20, 2018

No incidents reported today.

Jun 19, 2018
JP Morgan Chase Connection Outage
Resolved - Chase has resolved their service issues and connectivity between Expensify and Chase has been restored.
Jun 19, 06:43 UTC
Update - Chase has informed us that they have identified and are working toward a solution. They will evaluate and provide a followup update at 10:30 PM Eastern on whether they will be able to resume service at that time.
Jun 18, 21:35 UTC
Identified - JP Morgan Chase is experiencing an issue with their production systems and are working on recovering their services. As a result, all connections to Chase from Expensify are temporarily halted- users will not be able to import their Chase cards or update existing card connections until the issues have been resolved. We will provide updates here as we receive them from Chase.
Jun 18, 17:21 UTC
Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 15, 2018

No incidents reported.

Jun 14, 2018

No incidents reported.

Jun 13, 2018

No incidents reported.

Jun 12, 2018
SmartScan System Performance Degradation
Resolved - Thanks for your patience! Performance is back to normal.
Jun 12, 14:54 UTC
Identified - The SmartScan system is currently experiencing processing delays. Receipts will still be processed but will take longer than usual. We're sorry for any inconvenience this causes and are working to restore normality. This incident will be updated promptly.
Jun 6, 17:52 UTC
Jun 10, 2018

No incidents reported.

Jun 9, 2018

No incidents reported.

Jun 8, 2018

No incidents reported.

Jun 7, 2018

No incidents reported.

Jun 6, 2018
Expense Merge System Down
Resolved - Thanks for your patience! This system has been restored to full functionality.
Jun 6, 21:08 UTC
Identified - We have identified an issue that is affecting expense merging. Currently, no expenses can be merged together. We're working diligently to get this resolved as quickly as possible. This status will be updated promptly.
Jun 6, 17:32 UTC
Missing transactions on Visa (VCF) file feeds into Expensify
Resolved - Thanks for your patience! We've been able to confirm this issue is resolved.
Jun 6, 16:36 UTC
Identified - We have identified and are monitoring an issue in which cards imported through VCF feeds are missing transactional data for sub account cards. We are working closely with the Visa Commercial team with testing of a new file delivery system through the Visa side of the feed into Expensify to resolve this issue. Once a successful test has been completed, we will update the status of this incident.
May 9, 18:59 UTC
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