Monitoring - Chase has released a fix for the issue of importing new cards into Expensify. Please attempt to reauthorize the Chase connection by following the steps below:
1. Log into Expensify as a domain admin and head to Settings > Domain > Company Cards.
2. Click the "Import New Cards" button and follow the prompts to enter your Chase credentials. When you're done, you will be redirected back to Expensify.
3. Once you're back in Expensify, please try to assign one of the missing cards and let Concierge know if you still can't.
Jan 10, 2025 - 22:03 UTC
1. Log into Expensify as a domain admin and head to Settings > Domain > Company Cards.
2. Click the "Import New Cards" button and follow the prompts to enter your Chase credentials. When you're done, you will be redirected back to Expensify.
3. Once you're back in Expensify, please try to assign one of the missing cards and let Concierge know if you still can't.
Jan 10, 2025 - 22:03 UTC
Identified - Chase has confirmed an issue with their connection that is blocking new Chase cards from appearing in Expensify for assignment. Chase will require work on their end to fix the issue and has provided Expensify a resolution ETA of early 2025.
Dec 18, 2024 - 20:40 UTC
Dec 18, 2024 - 20:40 UTC
About This Site
Welcome to Expensify's status page, where you'll find information on the status of our systems, as well as historical data on system performance, in real time. If there are any interruptions in service, an update will be posted here.
Expensify Website And Mobile App
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Operational
SmartScan
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Operational
Report PDFs
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Operational
Integration APIs
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Operational
Outgoing emails
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Operational
community.expensify.com
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Operational
Support Message Deliverability
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Degraded Performance
Card Import and Feeds
Degraded Performance
Other Banks
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Operational
Bank of America
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Operational
American Express
Operational
Chase
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Degraded Performance
Wells Fargo
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Operational
CapitalOne
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Operational
ANZ Australia
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Operational
Citi
Operational
Expensify Card
Operational
Expensify Chat and Messaging
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.