Possible SmartScan delays
Monitoring - We’re currently making some incredible improvements to SmartScan! During this time, you may experience delays of up to 24 hours for receipts completing SmartScan. This should be a short term inconvenience that results in significant improvements to both SmartScan processing times and accuracy going forward.

Thank you for your patience and please accept our apologies in advance!
Nov 7, 18:42 UTC

About This Site

Welcome to Expensify's status page, where you'll find information on the status of our systems, as well as historical data on system performance, in real time. If there are any interruptions in service, an update will be posted here.

Uptime over the past 90 days. View historical uptime.
Expensify Website And Mobile App   ? Operational
90 days ago
99.89 % uptime
Today
SmartScan   ? Operational
90 days ago
99.99 % uptime
Today
Report PDFs   ? Operational
90 days ago
99.99 % uptime
Today
Integration APIs   ? Operational
90 days ago
99.99 % uptime
Today
Outgoing emails   ? Operational
community.expensify.com   ? Operational
Support Message Deliverability   ? Operational
90 days ago
100.0 % uptime
Today
Card Import and Feeds Operational
90 days ago
98.75 % uptime
Today
Other Banks   ? Operational
90 days ago
100.0 % uptime
Today
Bank of America   ? Operational
90 days ago
90.07 % uptime
Today
American Express   ? Operational
90 days ago
100.0 % uptime
Today
Chase   ? Operational
90 days ago
100.0 % uptime
Today
Wells Fargo   ? Operational
90 days ago
100.0 % uptime
Today
CapitalOne   ? Operational
90 days ago
100.0 % uptime
Today
ANZ Australia   ? Operational
90 days ago
100.0 % uptime
Today
Citi   Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Expensify.com uptime
Fetching
Response Time ?
Fetching
Past Incidents
Nov 16, 2018

No incidents reported today.

Nov 15, 2018

No incidents reported.

Nov 14, 2018

No incidents reported.

Nov 13, 2018
Support messages not sending in Expensify website
Resolved - Our customer support platform provider has fixed this issue now, and you're able to send us messages via our website again! Thanks for your patience here
Nov 13, 16:17 UTC
Investigating - Our customer support platform is investigating an issue where messages are failing to send when using the in-app support messenger via our website. If you're having trouble sending us a message there, please just email concierge@expensify.com and we'll be happy to help!
Nov 13, 16:08 UTC
Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018
Bank of America Connection Paused Updates
Resolved - Nightly updates for Bank of America will now resume as normal.
Nov 7, 18:28 UTC
Monitoring - Nightly updates for Bank of America connections have been paused until November 7th due to maintenance operations at the bank. Customers can still import new cards and manually update their cards at this time. Any connected cards will also be automatically updated upon login to Expensify.
Nov 2, 17:20 UTC
Nov 6, 2018

No incidents reported.

Nov 5, 2018

No incidents reported.

Nov 4, 2018

No incidents reported.

Nov 3, 2018

No incidents reported.

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