Amex Business API Data Import Resumed - Monitoring

Incident Report for Expensify

Resolved

The issue affecting data imports via the Amex Business API has been fully resolved. After closely monitoring the situation, we have confirmed that transaction imports are functioning normally, and no further disruptions have been observed.

If you experience any unexpected behavior or are missing transactions, please reach out to Concierge via in-app chat or email us at concierge@expensify.com with specific examples for further investigation.
Posted Jul 07, 2025 - 16:18 UTC

Monitoring

We have identified the issue affecting data imports via the Amex Business API, and it appears to have been temporary. Expense import has now been resumed, and transactions from American Express cards should once again be importing as expected.

If you continue to experience any issues, please reach out to Concierge via in-app chat or email us at concierge@expensify.com with specific examples for further investigation.
Posted Jun 20, 2025 - 23:05 UTC

Investigating

Our team is currently investigating an issue with data importing via the Amex Business API. Transaction data import has been paused while we track down the underlying issue. This will not affect card assignments. Note: This does not affect the Amex @Work Commercial feed.
Posted Jun 18, 2025 - 04:05 UTC
This incident affected: Card Import and Feeds (American Express).