Amex Business API Data Import Resumed - Monitoring

Incident Report for Expensify

Monitoring

We have identified the issue affecting data imports via the Amex Business API, and it appears to have been temporary. Expense import has now been resumed, and transactions from American Express cards should once again be importing as expected.

If you continue to experience any issues, please reach out to Concierge via in-app chat or email us at concierge@expensify.com with specific examples for further investigation.
Posted Jun 20, 2025 - 23:05 UTC

Investigating

Our team is currently investigating an issue with data importing via the Amex Business API. Transaction data import has been paused while we track down the underlying issue. This will not affect card assignments. Note: This does not affect the Amex @Work Commercial feed.
Posted Jun 18, 2025 - 04:05 UTC
This incident affects: Card Import and Feeds (American Express).
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