SAML logins failing in certain cases

Incident Report for Expensify

Resolved

We've confirmed multiple cases of success in resolving this issue and consider it closed.

Posted May 20, 2019 - 19:54 UTC

Monitoring

A fix for SAML login issues has been implemented and we are monitoring the results.

Posted May 20, 2019 - 18:39 UTC

Investigating

We are currently investigating issues wherein SAML logins are failing in certain cases on both mobile and web. While we pin down a cause and fix, we recommend using normal username/password authentication to login. Subscribe to this issue for updates.

Posted May 20, 2019 - 17:53 UTC

This incident affected: Expensify Website And Mobile App.