SmartScan

The Expensify SmartScan system uses OCR to "do the typing for you" on uploaded and emailed in receipts.

Time Status Message
4 months, 3 weeks ago Outage resolved. All systems checked and are functioning normally.
4 months, 3 weeks ago Due to an outage with Amazon Web Services, image uploads are currently experiencing an outage. Our engineers are actively monitoring the situation and will continue to provide updates.
4 months, 3 weeks ago Due to an outage with Amazon Web Services, SmartScan image viewing, image uploads, and image processing are currently experiencing an outage.. Our engineers are actively monitoring the situation and will continue to provide updates.
1 year, 10 months ago ...and we're back! Everything is up and running properly. Service was interrupted for a total of 8 minutes.
1 year, 10 months ago Website and other services temporarily down for unplanned maintenance. We've already identified the cause and everything should be back up very shortly.
2 years, 3 months ago All Expensify services are completely operational.
2 years, 3 months ago Unexpected maintenance is currently causing site slowness. Sorry for any trouble! We are working to get this resolved as quickly as possible.
2 years, 3 months ago Expensify is currently undergoing unscheduled maintenance. We're working to resolve the problem.
2 years, 3 months ago Expensify core services have been restored.
2 years, 3 months ago Expensify is currently down for unscheduled maintenance. We're working to resolve the problem -- please stand by.
2 years, 5 months ago All services are back online.
2 years, 5 months ago Expensify is currently offline for scheduled maintenance from 8pm - midnight PST on Thursday, Feb 12th. Check out our blog for more information: http://blog.expensify.com/2015/02/05/scheduled-downtime-2/
3 years ago All systems are doing well.
3 years ago We're experiencing long processing times for SmartScanning receipts. We're doing our best to resolve the situation. Thanks for your continued patience!
3 years, 4 months ago All systems are doing well.
3 years, 4 months ago SmartScan times are much slower than normal as we deal with high traffic.
3 years, 4 months ago We've reenabled the SmartScan system and all receipts queued for SmartScan are now being processed. This will introduce a significant delay in processing time which we expect will clear over the course of the next three hours. Thanks for your patience and understanding!
3 years, 4 months ago SmartScan is currently disabled while we investigate higher than normal failure rates.
3 years, 5 months ago Services appear to be running normal at this time. We are continuing to monitor and working to improve stability. Thanks for your patience.
3 years, 5 months ago We've temporarily disabled the SmartScan system while we work on improving site performance. Receipts set for SmartScan will be scanned when the system restarts.
3 years, 6 months ago SmartScan times are back to normal.
3 years, 6 months ago We're currently working to resolve issues with SmartScan that are causing receipts to not be processed. No receipt data has been lost, just delayed in SmartScanning.
3 years, 8 months ago Smartscan issues were resolved 10/28/2013 6:30pm PDT. Currently, all smartscan functions are operating as expected.
3 years, 8 months ago SmartScan performance is degraded, causing slower than normal receipt processing times. A fix will be deployed this evening at 6pm PDT.
3 years, 11 months ago All clear - SmartScan is back online.
3 years, 11 months ago SmartScan is currently running slower than expected - we're working on improving the speeds.

Status Legend

  • The service is currently down

  • The service is up

  • The service is experiencing intermittent problems